Disclaimer
aikihands
AIKIHANDS – TERMS OF SERVICE & LEGAL DISCLAIMER
1. ACCEPTANCE OF TERMS
By accessing Aikihands.com, purchasing products, or using our services, you agree to be bound by these Terms of Service, this Disclaimer, and all applicable local, national, and international laws and regulations. If you do not agree with these terms, you must leave and cease using this website immediately.
2. AGE RESTRICTION & LEGAL COMPLIANCE
• You must be at least 18 years of age (or the legal age of majority in your jurisdiction) to purchase martial arts equipment or any restricted items from this website.
• By placing an order, you confirm that you are legally permitted to purchase, own, and possess the ordered items in your country, state, or local municipality.
3. MARTIAL ARTS & EDC PRODUCT DISCLAIMER
• Products sold on Aikihands.com — including but not limited to nunchaku, training gear, and everyday carry (EDC) items — are intended solely for responsible use by individuals who are properly trained and proficient in handling martial arts or tactical equipment.
• Aikihands, its owners, and affiliates accept no liability whatsoever for any misuse, illegal use, accidents, injuries, or property damage arising from the handling, use, or possession of items purchased from this website.
• The buyer assumes all risks and full personal responsibility associated with the ownership and use of these products.
4. WOODWORK & CUSTOM LASER-ENGRAVED GOODS
• Due to the natural properties of wood, handcrafted and laser-engraved items may feature unique grain patterns, knots, and colour variations. These are natural characteristics, not defects, and add to the individuality of each piece.
• For custom-engraved orders, the customer is solely responsible for providing accurate spelling, details, and text approvals. Custom personalised items are non-returnable unless they arrive damaged or defective due to our error.
5. INTELLECTUAL PROPERTY
• All original content, logos, designs, text, and imagery on Aikihands.com remain the intellectual property of Aikihands and are for personal viewing only.
• Any unauthorised reproduction, redistribution, broadcasting, or commercial use of our materials is strictly prohibited and violates copyright law.
6. RETURNS, REFUNDS & CONSUMER RIGHTS
• All items are subject to a strict quality inspection prior to dispatch.
• Custom-made and personalised items are non-returnable for change-of-mind requests. This does not affect your statutory rights under UK consumer protection law regarding faulty, damaged, or misdescribed goods.
• If a product arrives damaged or defective, you must notify us within 14 days of receipt and provide photographic evidence of the issue.
7. GOVERNING LAW
These Terms of Service shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
AIKIHANDS – SHIPPING & DELIVERY POLICY
8. DISPATCH & PROCESSING TIMES
• Standard items (such as pre-made blanks or standard stock) are typically dispatched within 2 to 3 business days.
• Custom-engraved items and handcrafted woodwork require additional workshop creation time and are typically dispatched within 5 to 7 business days.
• You will receive a confirmation email with tracking information once your order has been dispatched.
2. SHIPPING METHODS & RATES
• We ship our products securely to addresses within the United Kingdom using reliable courier services (such as Royal Mail or tracked private couriers).
• Shipping costs are calculated and displayed at checkout based on the weight and dimensions of your order.
3. DELIVERY DELAYS & ISSUES
• While we make every effort to ensure your items arrive on time, unforeseen postal delays or courier disruptions can occasionally occur.
• If your parcel does not arrive within the estimated delivery window, please contact us so we can investigate with the courier.
• If an item arrives damaged in transit, please retain all packaging and notify us within 14 days with photographic evidence so we can arrange a replacement or refund.
AIKIHANDS – PRIVACY NOTICE
1. INTRODUCTION
Aikihands ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This Privacy Notice explains how we collect, use, and safeguard your information when you visit Aikihands.com or make a purchase from us, in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. INFORMATION WE COLLECT
We may collect, use, store, and transfer different kinds of personal data about you, which includes:
• Identity Data: First name, last name, or username.
• Contact Data: Billing address, delivery address, email address, and telephone numbers.
• Transaction Data: Details about payments to and from you and other details of products you have purchased from us.
• Custom Text Data: Names, dates, or specific text instructions provided by you for custom laser-engraved orders.
3. HOW WE USE YOUR PERSONAL DATA
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
• To process and deliver your order (fulfilling our contract with you).
• To manage payments, fees, and charges.
• To communicate with you regarding order updates, customer service inquiries, or custom design proofs.
• To comply with a legal or regulatory obligation.
4. DATA SECURITY
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. Access to your personal data is restricted to those who have a business need to know.
5. YOUR LEGAL RIGHTS
Under UK data protection laws, you have rights including:
• Your right of access: You have the right to ask us for copies of your personal information.
• Your right to rectification: You have the right to ask us to rectify personal information you think is inaccurate.
• Your right to erasure: You have the right to ask us to erase your personal information in certain circumstances.
• Your right to restriction of processing: You have the right to ask us to restrict the processing of your personal information in certain circumstances.
If you have any questions about this Privacy Notice or wish to exercise your rights, please contact us directly through Aikihands.com.
